Parts Repair and Exchange Services for COMPRO/SEL/Gould/Encore Computers
If you need SEL, Gould or Encore circuit boards or COMPRO/Encore computer parts repaired or upgraded, call our Repair Administration at 1-800-936-2673. COMPRO is the authorized Encore Computer (OEM) parts repair facility.
A Return Material Authorization (RMA) number is needed when returning parts. Therefore, please have the following information available to obtain an RMA number when you call:
We will determine the type of support required using the following guidelines:
Parts for Gould/SEL/Encore Computers
We are a supplier of remanufactured parts (circuit boards/cards, CPUs, memory, peripherals, controllers, power supplies, etc.) for Gould, SEL, and Encore computers, including models 32/27, 32/67, 32/77, 32/87, 32/97 and RSX systems. The following guidelines pertain to this support:
We offer training courses to fit all your needs (for example, RSX System Maintenance, 32/87 Fault Isolation). Our certified instructors have extensive experience in COMPRO/Encore computers and third party products, Real Time, and UNIX/Linux. Classes can be taught at your site or at our training facility in Melbourne, Florida. For more information, call 1-800-936-2673.
If you need assistance with one of our products, call our Customer Assistance Center at 1-800-936-2673 with the following information:
We will determine the level of severity for the issue and assign a call number. (You will need to record this number for future reference.) Your call will then be forwarded to our technical staff for resolution. If you do not have a service contract, a Standard Per Call fee will apply.
Who to Contact for Assistance